Edward P Laurance MD INC - Sierra Madre, California

Mamura Yuldasheva

This review is long overdue! Dr. Shaban is a highly experienced, professional, and caring doctor. I've sought advice from him for my children before over the phone or in-person, and his recommendations and instructions have always helped my kids get better. Most importantly, he explains the health problem so well that even parents who aren't into medicine can understand what's happening with their child.

Now, about the clinic itself - when you walk in, you'll immediately feel a sense of warmth because of the calm and warm lighting that they have throughout the clinic. The waiting room is cozy with neatly organized chairs and even a play table with little chairs for children. The kids can sit and draw on a long paper roll that I have never seen in any other pediatric doctor's office before. The room itself is very clean and well furnished. There are some cute pictures and designs on the walls, so the kids don't get scared of being in a "doctor's office." The patient rooms are also very clean and nicely organized, with several new activity cubes for children. And I just love their new scale - I've never seen it anywhere else, but it makes weighing and measuring the height of your child effortless and stress-free (for those kids who hate this process!).

Overall, I highly recommend this clinic for ANY of your child's gastroenterology issues, because your child will be in the most caring hands and will receive the best care.

Leticia Rivera

Had an amazing experience, very helpful staff, the nurses were awesome so was Dr Shaban he was so polite. Highly recommend this office. Such a blessing to be here. Everything is nice and clean and sanitary. Thank you for seeing me today!

Jay Cee

This is in regards to his other office. We never made it here because due to your unprofessional, know it all staff. The woman answering the phone has no phone etiquette, no idea of customer service, you realize you lost a patient and PATIENTS are the reason you have a job, remember that you miserable thing. You’re supposed to leave your problems at home, not try to take it out on your patients unfortunately for you, you weren’t allowed to bully or bs me as I do the same job except I do mine and CORRECTLY!

London’s Beauty Studio

After getting the run around over and over again, I landed with this specialist. I still need to work on a few things before. I could be seen at this location. However, communicating with them put me at ease. I am sure that you can understand how difficult it is. Sometimes dealing with medical endeavors. Therese was the individual that I spoke to and she was Godsent, I really appreciate her taking the time to contact my doctors to really see what's going on. She also provided suggestions for me. Moving forward. That should help me in my journey. Thank you very much!

Gaby G

Dr Laurance has a very disrespectful & unprofessional office clerk named Alicia R. who amuses herself by the extra distress that she causes them because she is an ineffective office clerk with zero emphaty for what the patients are going through. She is laughed through out the appointment process because she had me calling my Dr for a referral she already had but had denied she had it...she thought it was funny. She also blocked my # so I had to call her from my 2nd line!!! She needs to be fired & nobody should ever be subjected to having to deal with her unprofessionalosm, lack of respect for the illness if the patient & lack of empathy!!!!!

Am

Dr. Lawrence diagnosed and took care of me as a child, diagnosed me with a pretty rare condition and took efforts to make sure I was taking my medications and following up on my care. I have many memories of Dr. Lawrence being a kind doctor and glad to see he is still practicing.

Zorro Sengupta

I have been having this swallowing problem for years. I went to this Doctor, and all he ever did was prescribe a medicine ending in prazole. If the first didn't work, then onto the next. I did this routine for almost a year and a half. He then eventually proceeds to tell me/my mom it's a neurological problem and that I'm bulimic.
That was about 6 years ago. Out of frustration, I never went back, even to other doctors. But as a few years went on, my throat progressively got worse and I realized I had to do something about it.
I recently had an endoscopy scheduled within a month of trying my new gastrologist, and they found out and told me RIGHT AWAY that I have Type II Achalasia. I just had a POEM procedure yesterday and am recovering!
While back in the day, homeboy would just wait as long as he could to give me my results, while I just take pills that I can't even swallow/don't work, so that HE can squeeze as much time as he can. Dude only cares about money. He's not the type of doctor who helps people, he earned his title because he simply stayed in school for too long. He didn't even seem to have the motive of wanting to help.
But anyway, thank you for nothing Doc. You are the laughing stock of the medical community, and I make sure to tell every medical professional (Especially GI professional) I talk to about my issue, about the way you practice at your office.
If I could, I'd give Dr. Sunshine here 0/5 gold stars.

T A

Doctor Laurance is hands-down one of the BEST Pediatric gastroenterology specialists I have met thus far. Doctor Laurance and his staff work together as a team. Kim always works with you and makes sure that the patient is doing well. I was beyond impressed with my experience and blown away by how helpful Doctor Laurance has been. My 14 year old son is under his care and It feels GREAT! It's so hard to find a reliable doctor but I have finally found the right place for my son's medical needs. As a parent, making sure you have the right doctor is important. Thank you Doctor Laurance, Kim and staff for all that you do!