Dr. Robert P. Collette, MD - Orange City, Florida

William M.

I recently had a hearing test at this office and the service and dependability were great. Everything was done in a timely manner and scheduling was the easiest part thanks to the front desk receptionist always keeping tabs and reminders of the appointment that I had at hand. The staff were very friendly and reliable and Dr Collette is very knowledgeable and helpful to offer assistance for treatment if needed. I would definitely recommend to visit if you’re having any issues with what his office has to offer. Overall great experience and I was in and out of the office with little to no wait time.

Ashley G.

Dr. Collette is a wonderful ENT doctor. He is incredibly passionate and knowledgeable about his practice. He goes above & beyond to help his patients and takes his time to answer all questions to improve quality of care. I am very grateful for his excellent care and his staff! 10/10 recommend Dr. Collette, his work is exceptional!!!

Cheryl A. F.

I am surprised by the negative reviews amongst the glowing reviews. Initially when I saw his low star rating it concerned me as I am having surgery with him tomorrow. But after reading the reviews the 1-stars seem to be baloney… a doctor doesn’t take your insurance or you have no insurance so you give him 1-star? Please don’t be ridiculous. My experience with Dr. Colette and his staff always has been very positive and professional. Dr. Colette is highly credentialed and knowledgeable with a humble and caring bedside manner. His staff is great. I have only praise, no complaints. I will update my post after I am recovered from surgery.

George G.

I have been a patient of Dr. Collette for 2 years now and he performed sinus surgery on me. I can finally breathe through my nose again!!! Awesome Doctor and great staff !!! Highly recommend!

S K.

Dr. Collette resolved my ear issue within one day. I am grateful for his expertise and concern. Also, the support staff is wonderful - efficient and kind. I highly recommend.

Heather R.

Dr. Collette is one of the few doctors I can actually get an appointment with in a timely manner. His staff are very compassionate and do everything to help you from the first phone call. Dr. Collette has a lot of experience and wants to see results as fast as you do. He has the equipment and knowledge to help with your sinus issues. I'm grateful for their care.

M H.

So, I was never even able to get an appt to see the doctor. I tried to schedule w/ him to get a 2nd opinion on my ear I had surgery on . I am having issues with this ear. The receptionist told me he was unable to assist me but was real unclear about the reason why. I am currently suffering from vertigo and apparently theres no ENT's in the area that can help. Times have definitely changed. 😏 No compassion anymore

Kelly A. T. J.

6/4/24 Edit: I left a message yesterday (6/3/24) with Sharon, who has not returned my call to resolve. If Sharon reviews Aetna EOBs and/or speaks with them Sharon will see patient's portion zero owed. We did not receive the full treatments even though the office was paid in full for the allergy medication by Aetna. I have never given a negative review, but unfortunately the billing department refuses to honor their contract as an in network provider with Aetna and her word that we owe nothing after a 3-way call with myself, Aetna, and Sharon.

Dr. Collette is a provider with Aetna and his billing department, Sharon, is not honoring their contract with Aetna by billing the patient when Aetna has stated member responsibility is zero for both myself and my husband. I contacted Aetna, who put us on a 3-way call with Sharon, telling her we owe nothing and to stop billing us. Aetna saying to her, "This fight shouldn't have been with us (patient)." Again, she keeps sending us balance due statements. I contacted her again in Febuary to let her know I was filing a complaint with Aetna, in which Sharon said that we are NOT responsible for the balance of the bills. I foolishly believed the harassment would stop, but we just received two more statements dated 5/29/24 (all services were 2023) with bold sticker stating past due. I called Aetna again, and they reviewed each claim, again stating we owe $0.00 member responsibility. I will be filing a 2nd level complaint with Aetna. She is violating the contract with Aetna and Dr. Collette. The other staff members were honorable.

Do not use this practice. I only want Sharon to honor Aetna's contract by sending new statements showing zero balance for both myself and husband. Be wary, very wary! Use any other practice!